Executive Customer Engagement
For CMOs. You may also be a Chief Transformation Officer, Chief Product Officer, or a CEO.
I know you want to be RELEVANT to your CxO customers, and you want profitable growth.
I got you.
BE UNDENIABLY RELEVANT TO THE C- SUITE
I help executives design and scale executive customer engagement strategies that drive revenue, retention, and reputation.
WHY THIS MATTERS
80–90% of your revenue comes from your top accounts.
But most companies aren’t engaging their customer’s executives in ways that build trust, loyalty, and influence.
Your product isn’t the problem. Neither are your brilliant people.
Your pipeline stalls when your executives aren’t in trusted conversations with your customer executives, and key stakeholders.
I fix that so deals close faster, retention sticks, and your brand becomes the obvious category leader.
HOW WE WORK TOGETHER
Executive Customer Engagement Strategy:
Whether you’re starting fresh or evolving what you have, I partner with you and your leadership team to design a growth-oriented plan for your company. Together, we will:
Assess your current strategy and pinpoint opportunities
Design tailored strategies that deepen C-suite relationships
Create a company wide scalable strategy that includes a phased rollout of Executive Customer Advisory Boards, Executive Sponsor Programs, Executive Briefing Centers, Executive Advocacy, and all the components of go- to- market.
Executive Customer Advisory Boards:
A well-run Executive Customer Advisory Board isn’t a meeting, it’s a long term set of trusted executive relationships that drive growth. I’ll help you launch new, or transform existing boards so your executives and customers want to clear their calendar it’s such a valuable use of their time. And your sales, marketing, product, and success teams see measurable enterprise growth.
Executive Sponsor Programs:
The right executive pairings in a well designed ongoing program drive retention, expansion, and advocacy. I’ll guide you to design or optimize your Executive Sponsor Program to put your leaders in the right rooms with the right customers, creating trusted partnerships that move revenue.
IMAGINE THIS
You’re one of the Top 5 Business Partners for your Strategic Accounts. You’re on their boardroom agenda.
Your top customers say: “They get us. They deliver. They care. They bring me value. They’re funny.”
You can instantly pull up which customer executives are engaged with you, and what’s next in their journey.
Your CEO is on a first-name basis with 50 C-Suite executives in your Strategic Accounts, and gets texts before QBRs.
You’ve deepened the depth and breadth of executive contacts across your Strategic Accounts.
You have a company wide Executive Customer Engagement Program with deep loyalty, revenue growth, and board-level confidence.
WHO THIS IS FOR
CEOs who want their company to be one of their customer’s Top 5 Business Partners.
Chief Marketing Officers who want programs that build brand awareness and trust, and deliver pipeline.
Chief Customer Officers who know that when customers are successful with their technology, renewals are a no brainer.
Chief Revenue Officers who know influence at the top accelerates every single deal below.
Chief Product Officers who want to build a category leading company with loads of customer advocates.
Is your goal to be one of your customers’ Top 5 Business Partners? Then THIS is the answer.
Let’s build the growth engine that gets you there!