Coaching Agreement Terms & Conditions

Please read these terms and conditions for an agreement to work with Sarah Moody

The following are the terms of our Agreement so we can ensure the most supportive and productive experience.

TERMS OF THE AGREEMENT

Packages will be billed prior to the first session. The payment must be received in order to begin the relationship. If a payment plan is being initiated, we will agree via email and create an alternative payment process.

Each session takes place by Zoom. Sessions will be booked based on times and dates available. Typically we select one day / time and repeat that same spot for the duration of your container.

Sarah will bring herself to all coaching sessions free from distractions and respectfully request that the CLIENT do the same.

Sarah  and CLIENT agree that you will each show up at the mutually scheduled time for your coaching session and if CLIENT has to reschedule CLIENT will do so with a minimum of 24 hours notice. Sarah certainly understands that emergencies do arise and will accommodate those on a case by case basis. If Sarah has to cancel we will reschedule at the earliest convenience, or add the session to the end of your package. Sessions will not be carried out longer than one-month past the coaching package end date.

Should the CLIENT “no show” for two appointments during the coaching relationship (without notification/rescheduling) we will evaluate whether or not this container is appropriate for you right now.

Fees are non-refundable should the CLIENT decide to opt out of the process. If the CLIENT has signed up for monthly payments, those payments must continue until the entire program is paid off - unless we have agreed upon another mutual arrangement in writing.

Sarah welcomes communication between calls via email or text. It is Sarah’s expectation that the CLIENT will reach out if the CLIENT hits a sticky spot that CLIENT would like some feedback on, and that the CLIENT will share the successes that he/she has on the way to creating his/her desired future. Sarah has a 48 hour response time Monday - Friday. All voice memos should be 3 minutes or less so Sarah has time to respond in between appointments when available.

Except as expressly provided in this Agreement, Sarah makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the services negotiated, agreed upon and rendered. In no event shall Sarah be liable to the CLIENT for any indirect, consequential or special damages.

The CLIENT understands that the information and or practices offered are not a substitute for the treatments, and/or services ordinarily provided by health care professionals. If the CLIENT needs medical treatment, therapy, or psychological counseling, the CLIENT agrees he/she will seek it from a licensed provider. The CLIENT agrees he/she is well-physically, psychologically, emotionally, and committed to being responsible for his/her own well being during the course of this coaching, class, workshop, event, or program.

The CLIENT assumes all risks associated with participating in this coaching, class, workshop, event, training, or program and release Sarah Moody and defend, indemnify, and hold her harmless from and against all liabilities, claims, actions, losses, causes of action, and costs in any way arising out of the CLIENT’s participation in the coaching, class, workshop, event, or program. The CLIENT, his/her legal heirs or legal representatives forever release Sarah Moody and their representatives and the coaching, class, workshop, event, training or program leaders / assistants from any liability for injuries or damages known or unknown due to their negligence occurring now or in the future, during or after The CLIENT’s participation in the coaching program, class, workshop, event, training, or program.

CONFIDENTIALITY

CLIENT understands that they will receive confidential and proprietary information during the term of their Relationship/Package that may not be shared with anyone (unless prior written consent was provided by Sarah Moody. CLIENT shall maintain in confidence all Confidential Information disclosed by Sarah Moody. As used herein, “Confidential Information” means all information which: (i) is disclosed by Sarah Moody. CLIENT shall hold all Confidential Information in strict confidence and shall not disclose any such information to any third party except for your immediate family. CLIENT may use Confidential Information ONLY for your personal benefit. CLIENT shall take all reasonable measures to protect confidentiality and avoid the unauthorized use, disclosure, publication or dissemination of Confidential Information. The foregoing confidentiality obligations shall not apply to the extent that you can establish by competent proof that such Confidential Information: (i) was already known to CLIENT, and not subject to confidentiality obligations at the time of disclosure; (ii) was generally available to the public, or otherwise part of the public domain, at the time of disclosure to you; (iii) became generally available to the public or otherwise part of the public domain after disclosure, other than through your breach of this Agreement; (iv) was disclosed to CLIENT by a party that had no confidentiality obligations to the COACH, Max Trombly and/or A Shift in Being, LLC and their representatives; or (v) was disclosed by CLIENT in response to a valid order by a court or other governmental body, provided you gave the COACH, Max Trombly and/or A Shift in Being, LLC and their representatives reasonable prior written notice of such disclosure in order to permit the COACH, Max Trombly and/or A Shift in Being, LLC and their representatives to seek confidential treatment of such information.

No copies, reproductions or other images of materials provided by Sarah Moody may be made unless approved in writing by Sarah Moody.

CLIENT understands that all materials (either written or verbal) used during this Relationship/Package are confidential and proprietary in nature and other than CLIENT’S personal use, CLIENT will have no future right to these materials or processes in any way without express training, written permission, and licensing by Sarah Moody. CLIENT explicitly agrees not to teach any practices, lessons, or information in general that CLIENT experiences/learns during my participation in the Relationship/Package without written consent and agreement from Sarah Moody. CLIENT agrees to not post on any public sites, electronically or physically, that they were trained and/or approved/certified to teach in the modalities taught by Sarah Moody.

This relationship, as well as all information (documented or verbal) that the CLIENT shares with Sarah Moody, is bound to confidentiality. Sarah Moody agrees not to disclose any information pertaining to the CLIENT without the CLIENT’s prior written consent. Sarah Moody will not disclose the CLIENT's name as a reference without the CLIENT’s prior consent.

STATEMENT OF WELLBEING AND WAIVER OF RELEASE

All  services delivered by Sarah Moody are meant to challenge, uplift, and support you physically, emotionally, and psychologically. However, these services are not psychotherapy. If you feel psychologically, emotionally, or physically stressed to the point that it is interfering with your ability to function, please have the courage to seek the help you need in the form of a professional counselor, doctor, or healthcare provider. Our work together may augment your therapy, but our work  is meant to be done when major emotional and psychological wounds are already healing or healed.

I am physically, psychologically, and emotionally well. If this changes throughout the course of our relationship to the extent that I am unable to be present with the process for any reason, I understand that it is my responsibility to inform my CLIENT and we will assess the situation for the best course of action forward.

I understand that the services that I am receiving from Sarah Moody are not offered as a substitute for mental health care. I also understand that Sarah Moody is not acting as a psychologist and does not purport to offer mental health care.

I understand that Sarah Moody will maintain the confidentiality of our communications only to the extent defined by the laws of the states/countries in which each of us resides. Information will be shared outside of our sessions only with written consent or in the event that a Court Judge demands it. Instances in which Sarah Moody would be obliged by law to break our confidentiality agreement without my permission include:

If it is assessed during my participation in sessions that abuse or neglect of children, elders, or domestic partners is occurring.

If I threaten to kill or harm another individual, there is substantial belief on behalf of Sarah Moody that I will act on this threat or lose control of my actions.

If it is determined that I am a danger to myself, I will be informed of this opinion and every effort will be made to keep me from endangering my life-which may include notifying the police or family members.

I understand that all comments and ideas offered by Sarah Moody are solely for the purpose of aiding me in achieving my defined goals. I have the ability to give my informed consent and hereby give such consent to Sarah Moody to assist me in achieving such goals.

I hereby release, waive, acquit, and forever discharge Sarah Moody and their agents, successors, assigns, personal representatives, executors, heirs, and employees from every claim, suit, action, demand, or right to compensation for damages I may claim to have or that I may have arising out of actions, omissions, or commissions taken by myself or by Sarah Moody as a result of the advice given by Sarah Moody or otherwise resulting from the relationship contemplated hereunder. I further declare and represent that no promise, inducement, or agreement not herein expressed has been made to me to enter into this release. The release made pursuant to this paragraph shall bind my heirs, executors, personal representatives, successors, assigns, and agents.

If you have any questions or concerns regarding these Terms & Conditions, please email us at sarah@sarahmoody.com